• Provide 24/7 emergency answering service.
• Keep detailed records of all contracts, proposals, correspondence, bank statements, insurance documents, etc.
• File required documents with the Illinois Secretary of State.
• Provide necessary documentation to owners selling or refinancing.
• Attend four Board Meetings per year.
• Coordinate apartment turnovers.
• Serve 5 day notices and coordinate evictions if necessary.
• Prepare Management Report for all scheduled Board Meetings.
• Maintain written and verbal correspondence with Board members, tenants, and unit owners.
• Review invoices prior to submission for payment; compare to proposal to verify accuracy.
• Send out annual service questionnaires to Board Members and Homeowner Information Forms to Unit Owners.
• Facilitate special projects such as engineering studies, property tax assessments, reserve studies, etc.

Accounting:

• Collect and deposit all regular and special assessment/rent payments.
• Prepare monthly financial statements including Profit and Loss, Balance Sheet, and Accounts Receivable.
• Pay regular and special operating expenses.
• Partner with Accountant on tax preparation and financial statement review.
• Prepare annual budget for approval.

Maintenance:

• Gather proposals for capital improvements and regular common area maintenance.  
• Present proposals and recommend contractors.
• Complete a bi-weekly inspection of property and report observable defects.
• Implement and periodically review a customized preventative maintenance program.